Call drop: Clear decks for more towers, says DC

Gurgaon: To ensure better telecom experience in the city and to solve the problems of the service providers, a meeting of the district-level telecom committee was held under the chairmanship of Gurgaon’s deputy commissioner on Friday.
Expressing concern over the growing problem of call drops or non-receipt of calls in the city, the deputy commissioner reviewed the pending applications for the new towers proposed by the telecom companies to accommodate the increased demand. He directed all the department officials to clear all the roadblocks and facilitate the expansion of telecom infrastructure.
“The time limit for the disposal of an application for a new telecom tower has been fixed at 45 days under the Right to Service Act,” said deputy commissioner Yash Garg.
“Under the act, it becomes the responsibility of the departmental officer to dispose of the pending applications within the stipulated time period. If the application formalities are lacking, explain the reasons, but don’t keep them pending for too long,” he told the officials.
The DC further directed MCG commissioner Darshan Yadav to prepare a list of the pending applications by forming a team and ensure their disposal at the earliest.
Earlier this month, TOI had reported that the telecom companies were witnessing over 50% increase in data usage in select areas because of work-from-home and online education due to the Omicron-led third wave.
“There aren’t any issues in the services as such. It is just that there’s a sudden spike, over 50%, in data usage in certain residential pockets,” said an industry insider. “Due to the third wave, offices and schools are shut and traffic has now spiked in certain pockets. There are no issues where we have sufficient towers. However, certain areas where we have been struggling to erect more towers are facing network issues.”
The representatives of the telecom operators told TOI that they had apprised the district administration of the challenges they were facing in scaling up their infrastructure to accommodate the increased demand.
“Besides the clearance delay from multiple government departments, RWAs act as pressure bodies and roadblock our attempts to increase the number of towers. There’s a misconception that radiation from these towers have an adverse impact on health,” said a representative of a telecom giant. In today’s meeting, the administration acknowledged the problem and asked the officials to dispel the misinformation that obstructs the delivery of better telecom services.
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