Soon, Rera to kick off digital court for redress of disputes

By Sumit Blogs -

Gurgaon: With the Haryana Real Estate Regulatory Authority (H-Rera) inking a memorandum of understanding (MoU) with technology firm Jupitice Justice Technologies on Thursday for digitalization of complaint redress system, aggrieved homebuyers can hope for a quicker resolution of disputes with developers.
The Chandigarh-based company, officials said, will design and develop a digital Rera court to enable all its stakeholders to execute and perform end-to-end Dispute Resolution Mechanism (DRM) online from the comfort of their home or office. KK Khandelwal, the chairman of H-Rera, Gurgaon, said the company will offer technical expertise to the authority to facilitate dispute resolution and delivery of justice in a simpler, quicker, safer and transparent manner under the pilot project.
“The authority will use the digital court to conduct end-to-end proceedings for easy and effective dispute resolution for the disputants and other stakeholders involved in the process,” Khandelwal said, adding that the user will be provided with end-to-end abilities to plead and conduct all proceedings under the quasi-judicial mechanism, from filing disputes to decision making, all the platform.
Another H-Rera official said the pandemic has speeded the adoption of digital technologies in the past couple of years. “Now, the consumers need not visit the Rera office for their case proceedings,” Khandelwal added.
Raman Aggarwal, the founder and CEO of Jupitice Justice Technologies, said with this partnership, the authority can support large, scalable and evolving needs of the complainants/disputants in the real estate industry for enhanced access, quick and inexpensive settlement of commercial disputes by leveraging new age technologies, such as artificial intelligence (AI) and Blockchain. The digital Rera court, Aggarwal said, will also support AI-enabled self-representation, while all the useful documents related to respective cases will be secured through the Blockchain-enabled digital locker.
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